Refund Policy

Last updated October 10, 2026

Planmit is a family of software products for construction companies: Planmit Change Orders & T&M Tickets, Planmit Photos and Planmit Project Financials. The Planmit products and this website are owned and operated by ConstructIQ ("ConstructIQ", "we", "us"). "Planmit" is a product name, not a separate company.

Planmit subscriptions are sold through Paddle.com, our online reseller and Merchant of Record. Paddle processes all payments and refunds.

Free trial first

Every Planmit product can be tried for free on your own jobs before you buy, so you only pay once it fits your company.

14-day refund

• If you are not happy, ask for a refund within 14 days of a payment and you get a full refund of that payment. No questions asked.
• This applies to monthly and yearly subscriptions.
• After 14 days, payments are not refunded, but you can cancel at any time so you are not charged again. Your access continues until the end of the period you paid for.

How to ask for a refund

• Email support@planmit.com with your company name and the email used to pay, or
• Contact Paddle directly through paddle.net, using the details on your receipt.

Refunds go back to the original payment method. They usually show up within 5 to 10 business days, depending on your bank.

How to cancel

Email support@planmit.com, or use the cancel link in your Paddle receipt. Cancelling stops the next renewal.